Digital solutions that build guest loyalty for restaurants - dev.family

Solve Operational and Digital Challenges With Restaurant For Your Franchise

We specialize in franchise software development and help restaurant and retail chains to scale faster, expand into new markets, and keep every partner aligned. Streamline onboarding, operations, and marketing, and ensure each location operates with the consistency, efficiency, and brand experience that customers admire with our custom QSR solutions.

Efficiency

Challenges Faced by QSR Franchise Owners

Below are the franchise operational issues we see most often – practical, fixable restaurant management problems that compound as you scale.
  • 01

    “Each location runs differently”

    “Each location runs differently”

    Fragmented tools hinder growth: only 13% of operators are cutting-edge.

    Impact

    Operational chaos leads to inefficiencies, higher labor costs, and a reduced ability to scale.

  • 02

    “No visibility into inventory, orders, or demand”

    “No visibility into inventory, orders, or demand”

    With 31% of U.S. food wasted, siloed data prevents redistributing one kitchen's surplus to another's shortage.

    Impact

    A lack of real-time insight can lead to food waste, missed sales, and margin erosion.

  • 03

    “Repeat orders from suppliers are a mess”

    “Repeat orders from suppliers are a mess”

    11% cost savings from data-driven procurement are impossible with decentralized branch systems, preventing bulk negotiations and oversight.

    Impact

    Disorganized purchasing weakens supplier relationships, reduces negotiating power, and increases costs.

  • 04

    “Marketing is launched ad hoc at the local level”

    “Marketing is launched ad hoc at the local level”

    ~65% of guests are influenced by promos, but without central coordination, marketing is inconsistent and unpredictable across location

    Impact

    Lost opportunities for network-wide growth, a fragmented brand identity, and diluted customer trust.

Let's make your region-by-region expanding tech-driven!

Tell us about your franchise challenges.

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PROBLEM SOLUTIONS

Here are the modules and solutions a dark kitchen needs

Below are the franchise operational issues we see most often – practical, fixable restaurant management problems that compound as you scale.

Platform to manage franchise network

Scale without chaos by standardizing operations: unified logins with real-time data sync for HQ and instant launch kits for new stores.

Automated ordering system

Eliminate stockouts and reduce waste with an intuitive platform that automates reordering and syncs effortlessly with your suppliers and systems.

Centralized loyalty programs

Launch coordinated campaigns quickly and maintain brand consistency with a centralized asset library, one-click updates from HQ, and the ability to schedule promotions in advance.

ERP integration

Unify financial and operational data with seamless ERP integration, automated sync, and role-based security for faster, auditable reporting.

POS Integrations

Automatically stream sales data into inventory, royalties, and analytics by accepting all payment methods and syncing menus, taxes, and discounts in near real-time.

Self-service kiosks

Drive revenue and ease staffing with smart kiosks that upsell, process payments, and queue orders seamlessly.

Analytical dashboards

Make faster, data-driven decisions for every location with drill-down KPIs, smart alerts, and built-in data connectors.

Franchisee People Management Platform 

Speed up launches and prevent early errors through automated onboarding, role-based access, and integrated shift planning.

AI & ML solutions

Automate decision-making with AI that forecasts demand, detects anomalies, and recommends profit-protecting actions.

Inventory management

Achieve perfect inventory accuracy with live SKU tracking, waste alerts, and automated replenishment across your entire network.

Platform to manage franchise network

Scale without chaos by standardizing operations: unified logins with real-time data sync for HQ and instant launch kits for new stores.

Automated ordering system

Eliminate stockouts and reduce waste with an intuitive platform that automates reordering and syncs effortlessly with your suppliers and systems.

Centralized loyalty programs

Launch coordinated campaigns quickly and maintain brand consistency with a centralized asset library, one-click updates from HQ, and the ability to schedule promotions in advance.

ERP integration

Unify financial and operational data with seamless ERP integration, automated sync, and role-based security for faster, auditable reporting.

POS Integrations

Automatically stream sales data into inventory, royalties, and analytics by accepting all payment methods and syncing menus, taxes, and discounts in near real-time.

Self-service kiosks

Drive revenue and ease staffing with smart kiosks that upsell, process payments, and queue orders seamlessly.

Analytical dashboards

Make faster, data-driven decisions for every location with drill-down KPIs, smart alerts, and built-in data connectors.

Franchisee People Management Platform 

Speed up launches and prevent early errors through automated onboarding, role-based access, and integrated shift planning.

AI & ML solutions

Automate decision-making with AI that forecasts demand, detects anomalies, and recommends profit-protecting actions.

Inventory management

Achieve perfect inventory accuracy with live SKU tracking, waste alerts, and automated replenishment across your entire network.

Get an action plan to pick the right solution  for your franchise - dev.family
Get an action plan to pick the right solution  for your franchise - dev.family

Get an action plan to pick
the right solution for your franchise

Book free consultation now!

Our Services for Foodservice Franchises

We build custom franchise software for foodservice networks that standardizes operations, connects POS/ERP systems, and transforms data into daily insights, making each point count.

Web Development

Multi-location web platforms that standardize ops and reporting.

Web Development
  • Executive Dashboards reflecting sales, labor, inventory, compliance, ROI

  • Royalty & Finance Modules for statements, payouts, fund management)

  • Franchisee Portals with menus, pricing, training, assets

Mobile Development

Consumer, manager, and field apps that run daily operations.

Mobile Development
  • Ordering and loyalty app to earn and redeem offers, as well as for pickup and delivery

  • Manager app with audits, checklists, incident logs, and photo proofs

  • Rider and driver app with routing, batching, delivery status, and proof of delivery

Quality Assurance

Reliable releases across stores, devices, and integrations.

Quality Assurance
  • Automated Regression Suites (web/mobile/API) & performance tests

  • Security & compliance checks

  • Load testing for peak periods

UX/UI Design

We create brand-safe, operator-friendly design systems for scale.

UX/UI Design
  • Multi-brand design system for web, mobile, and kiosk

  • High-fidelity prototypes for MVP validation and usability testing

  • Localizable UI with multilanguage menus, taxes, and currencies

Targeted Foodservice Franchise Segments

We tailor our custom franchise software to fit each location's needs, ensuring optimal performance.
  • Segment
  • Tech Impact
  • Solutions
  • Grocery

    Grocery

  • Maintain tight margins, fast turns, and zero stockouts.
  • Perishables tracking, smart par levels, auto-replenishment Click & collect, delivery orchestration Promo pricing & Store-level analytics
  • Dark Kitchen

    Dark Kitchen

  • Maximize throughput across multi-brand delivery operations.
  • Menu sync & Aggregator integration Prep planning, inventory & waste controls Dispatch/routing, courier app, proof of delivery
  • QSR Brands

    QSR Brands

  • Consistency at scale, from the drive-thru to the back office.
  • Drive-thru optimization (queue/throughput, menu logic) Labor forecasting & Scheduling from demand Network dashboards for sales and compliance
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Searching for a tech partner?

Explore the options we provide!

Our Technology Stack

Backend

Our tech stack includes PHP framework Laravel, Node.js, and Golang. We choose the stack based on project requirements, scale, and reliability demands.

Laravel - dev.family
PHP - dev.family
Node - dev.family
Go - dev.family

Infrastructure

We deploy most projects on DigitalOcean clouds. For fast deployment and similarity of dev, staging and production environments, we use Docker and Kubernetes in close conjunction with GitLab's CI / CD.

Docker Compose - dev.family
Docker - dev.family
Kubernetes - dev.family
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Databases

We always choose a database for a specific task or project. In the arsenal of PostgreSQL, MongoDB, Redis, ClickHouse.

Clickhouse - dev.family
Redis - dev.family
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Firebase - dev.family

Frontend

We build web apps with TypeScript, React, and Next.js (latest versions). Styling: SCSS, CSS-in-JS, CSS Modules, Tailwind. State management: Redux, Zustand, SWR, HTTP caching. Code quality: Prettier, ESLint, Stylelint, Orval.

Next - dev.family
Sass - dev.family
React - dev.family
TS - dev.family
Redux - dev.family
Orval - dev.family

Mobile

We work a lot with React Native, supplementing it with native code if necessary. This allows you to create applications that feel equally good on iOS and Android.

React Native - dev.family

Design & No-code

We create all the designs and prototypes in Figma. We use Framer no-code builder for corporate websites and landings.

Figma - dev.family
Framer - dev.family
MOST INSPIRING CASES

Our Case Studies for Franchises

We bring value to the operational processes of international and local franchise brands.

Yapoki

A custom food delivery app built to become the brand’s main order channel, rivaling top players in the market.

Main task

Launch a scalable mobile app on iOS and Android to increase online orders, average check size, and market share.

Result

20k+ downloads after launch

FEATURES

Flexible order management with combos, toppings, and real-time availability
Loyalty program with complex bonus logic and personalized promo codes
Delivery address tracking with geocoding and nearest-restaurant detection
Referral system with universal links for seamless onboarding and discounts
Streaming order status directly from kitchens

Foodclick

A restaurant aggregator franchisee for reservations, pre-orders, and cashless payments that connects guests and restaurants in one seamless flow.

Main task

Automate bookings and orders to reduce staff workload, improve guest experience, and enable cashless payments with tipping.

Result

600+ restaurants onboarded

FEATURES

Guest app with reservations, menu browsing, and pre-orders
Restaurant dashboard for booking and order management
QR-based in-venue features: menus, bar access, and waiter calls
POS integrations with automated commission split
Ratings and feedback system tied to verified orders
Learn More

Frequently Asked
Questions

From basic modules to advanced add-ons, here’s what restaurant website and mobile app development usually costs.
Frequently Asked Questions - dev.family
Ready for world-wide expansion?

Let’s get sure of your tech platforms too. Write to us to collaborate on smart franchise scaling.

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